Terms and Conditions
Welcome to Chevalra Luxury Apartments. By using our website and making a reservation, you agree to these Terms and Conditions.
Use of Website
You must be at least 18 years old to make a booking.
You are responsible for keeping your account details secure.
You agree to provide accurate information and use the site lawfully.
Booking & Payment
All bookings must be made through our official website or authorized platforms.
A valid payment method is required at the time of booking.
Prices may vary and are subject to change without notice.
Bookings are confirmed only after payment is received.
Check-In & Check-Out
Check-in: From 2:00 PM
Check-out: Until 11:00 AM
Early check-in or late check-out may incur additional charges and depend on availability.
Cancellations & Refunds
Please refer to our Refund Policy for full details on cancellation terms and refund eligibility.
Guest Responsibilities
Guests must present valid identification at check-in.
No smoking, illegal substances, or pets allowed.
Property must be kept in good condition; damages must be reported.
Property Rules
No loud noise after 10:00 PM.
Maximum occupancy limits must be followed.
Unauthorized parties or commercial activity are not allowed.
Liability
We are not liable for loss or damage to personal belongings.
Guests are responsible for any damages during their stay.
Use of amenities is at the guest’s own risk.
Force Majeure
We are not liable for cancellations or disruptions caused by events beyond our control, such as natural disasters, pandemics, or government regulations.
Privacy
Please refer to our Privacy Policy to understand how we collect and use personal data.
Changes to Terms
We may update these Terms and Conditions at any time. Please review them regularly.
Contact Us
Make Your Reservation Today and Create Lasting Memories
From the moment you step into Chevalra Luxury Apartments, every element of your stay is thoughtfully curated. Our dedicated team ensures that each detail is handled with care, so you can relax, unwind, and focus on creating unforgettable memories in the heart of Colombo.